Your health data security is our priority. Learn how we collect, use, and protect your information while using our diagnostic and therapeutic monitoring platform.
Note: We never collect, retain, or transmit video, frame, or image data.
We will never share, rent, or sell your Personal Data without your explicit informed consent. Clinical program participation requires separate authorization.
All data is encrypted both in transit and at rest, ensuring your information remains secure at all times.
Personal and biometric data is stored according to ISO 27001 standards and HIPAA best practices.
Servers are hosted on Amazon Web Services (AWS) using secure cloud infrastructure with multiple layers of protection.
Data is retained for up to 6 years, aligning with healthcare regulatory requirements. You can request deletion anytime.
You own your data
Access, correct, or delete your data
Object to or restrict data processing
Email support@neuroglympse.com
You have complete control over your personal information. You can withdraw consent at any time, opt out of marketing or data sharing, and request that your data not be subject to automated decision-making. To exercise any of these rights, simply email us or use the in-app contact form.
Your data may be processed in your country or region. We comply with relevant local and international data protection laws including HIPAA and GDPR.
In the event of a data breach, we will notify all affected users and regulatory bodies within 72 hours of discovery.
If Neuroglympse undergoes a corporate transaction (merger, acquisition, bankruptcy), your data may transfer as part of our business assets, subject to this Privacy Policy.
We may periodically update this Privacy Policy. Any updates will require scrolling through and re-accepting before continued use.
Neuroglympse does not knowingly collect data from children under 13 without verified parental or legal guardian consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
We use cookies to improve website performance and user experience. Our site uses Google Analytics, which anonymizes user data. You can disable cookies in your browser settings or opt out by emailing us at support@neuroglympse.com.
If you enroll in a clinical program, you must authorize data sharing with the program's governing entity under separate consent agreements. These agreements will clearly outline how your data will be used for research purposes.
All biometric signals are processed securely. We collect heart rate, heart rate variability, oxygen saturation levels, and signal waveforms, but never collect, retain, or transmit any video, frame, or image data from your device.
Questions or concerns about your data? Our support team is ready to help.
📧 Email: support@neuroglympse.com
For formal data protection inquiries:
Name: Brett Landrum
📧 Email: brett@neuroglympse.com
If you are experiencing a medical emergency, please call 911 immediately.
This website is not monitored for urgent or emergency medical concerns. If you are in crisis or thinking about suicide, please call or text the 988 Suicide & Crisis Lifeline at 988, or chat online at 988lifeline.org. Help is available 24/7.
Neuroglympse Privacy Policy