Your health data security is our priority. Learn how we collect, use, and protect your information while using our diagnostic and therapeutic monitoring platform.
Note: We never collect, retain, or transmit video, frame, or image data.
Personal Data
Name, email address, age, gender
Login credentials
Communications with our team
Device/browser IP address
Account activity patterns
Google profile (if registering via Google)
How We Use Your Data
Anonymous Data Usage
Product research and development
App performance improvement
Clinical trial research support
Generate aggregate statistics
Personal Data Usage
Operate and personalize your experience
Communicate important information
Comply with healthcare regulations
Facilitate clinical programs (with consent)
Our Commitment
We will never share, rent, or sell your Personal Data without your explicit informed consent. Clinical program participation requires separate authorization.
Security & Data Protection
Encryption
All data is encrypted both in transit and at rest, ensuring your information remains secure at all times.
Compliance
Personal and biometric data is stored according to ISO 27001 standards and HIPAA best practices.
Secure Infrastructure
Servers are hosted on Amazon Web Services (AWS) using secure cloud infrastructure with multiple layers of protection.
Retention
Data is retained for up to 6 years, aligning with healthcare regulatory requirements. You can request deletion anytime.
Your Data Rights
Complete Control
You own your data
Manage Information
Access, correct, or delete your data
Limit Processing
Object to or restrict data processing
Contact Anytime
Email support@neuroglympse.com
You have complete control over your personal information. You can withdraw consent at any time, opt out of marketing or data sharing, and request that your data not be subject to automated decision-making. To exercise any of these rights, simply email us or use the in-app contact form.
Data Breach & Transfer Policies
International Compliance
Your data may be processed in your country or region. We comply with relevant local and international data protection laws including HIPAA and GDPR.
Breach Notification
In the event of a data breach, we will notify all affected users and regulatory bodies within 72 hours of discovery.
Business Transfers
If Neuroglympse undergoes a corporate transaction (merger, acquisition, bankruptcy), your data may transfer as part of our business assets, subject to this Privacy Policy.
Policy Updates
We may periodically update this Privacy Policy. Any updates will require scrolling through and re-accepting before continued use.
Special Considerations
Children's Privacy
Neuroglympse does not knowingly collect data from children under 13 without verified parental or legal guardian consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
Cookies & Website Analytics
We use cookies to improve website performance and user experience. Our site uses Google Analytics, which anonymizes user data. You can disable cookies in your browser settings or opt out by emailing us at support@neuroglympse.com.
Clinical Program Participation
If you enroll in a clinical program, you must authorize data sharing with the program's governing entity under separate consent agreements. These agreements will clearly outline how your data will be used for research purposes.
Biometric Data Processing
All biometric signals are processed securely. We collect heart rate, heart rate variability, oxygen saturation levels, and signal waveforms, but never collect, retain, or transmit any video, frame, or image data from your device.
Contact Information
Customer Support
Questions or concerns about your data? Our support team is ready to help.